Office Administration

Degrees and Certificates

Classes

OFC 102 : Computer Keyboarding

This course helps students achieve greater efficiency and productivity through touch-method keyboarding. Computer keyboarding software is used to teach the alpha-numeric standard keyboard and to build speed and accuracy. A minimum speed of 20 wpm based on a three-minute supervised timing with three or fewer errors is required to receive a passing grade for this course. One to four hours per week (for a total of 15 hours per semester). Fall, Spring, Summer

Credits

1
  1. Key the alphabetic and numeric keys by touch.
  2. Develop good keyboarding techniques.
  3. Key fluently – at least 25 words per minute.
  4. Develop reasonable accuracy.

OFC 113 : Introduction to Microsoft Word

This course focuses on using Microsoft Word to create business documents and develop core-level competencies using Microsoft Office Specialist guidelines. Students apply developing skills to create memos, letters, simple reports, and tables. The course includes intensive speed development drills to increase speed and accuracy. A minimum speed of 30 wpm based on a supervised three-minute timing with three or fewer errors is required to receive a passing grade for the course. Three lecture hours per week. Fall, Spring, Summer

Credits

3

Prerequisites

A passing score on the Office Administration department keyboarding placement test or a C or better in OFC 102.
  1. Develop keyboarding speed to a minimum of 30 words per minute with no more than 3 errors for a 3-minute timing using the touch method (not looking at the keyboard).
  2. Develop the ability to follow oral and written instructions.
  3. Develop MOS (Microsoft Office Specialist) core-level competencies.
  4. Create business letters, memos, simple reports, and tables efficiently and with proper business formats.
  5. Develop proofreading accuracy and apply proofreader’s marks.

OFC 117 : Introduction to Computers and Software Applications

Students will learn hardware and software concepts, how to navigate Windows Explorer efficiently, and how to use common features shared by multiple applications. Correct and safe use of internet browsers, search engines, and email will be taught. After learning and gaining a solid knowledge of business software such as Word, Excel, PowerPoint and Access; students will learn how to integrate these applications to create cross application projects. Case studies will be used to simulate the work environment. Three lecture hours per week. Competency met: Technical Literacy (8.0) Fall, Spring, Summer

Credits

3
  1. Use the Windows Explorer to organize documents.
  2. Use the features and tools built into web browsers to browse, search, and use hyperlinks.
  3. Create, navigate, and construct formulas in Excel.
  4. Chart data to create various charts.
  5. Design worksheets for what-if analysis.
  6. Create a table, define fields, create queries, forms, and reports in an Access database.
  7. Create and format professional PowerPoint presentations.
  8. Insert pictures, textboxes, and shapes into a PowerPoint presentation.
  9. Animate a slide show and customize slide backgrounds and themes.

OFC 120 : Text Editing

Editing and proofreading documents involve more than just using the spell check on your computer. This course will review sentence structure, grammar usage, punctuation, capitalization, and number style. Frequently misspelled words and confusing words will also be covered. Students' skills will be enhanced through proofreading and editing business documents. Three lecture hours per week. Fall, Spring

Credits

3
  1. Apply English fundamentals in the preparation of business documents and written communications.
  2. Apply basic grammar and punctuation rules in written communications.
  3. Apply rules of capitalization and number usage in written communications.
  4. Present detailed and precise information in written communication.
  5. Locate reference sources on the Internet.

OFC 130 : Microsoft Office Word Specialist

This course focuses on practice and preparation for the Microsoft Office Certified Application Specialist exam by providing in-depth training through hands-on applications and critical thinking exercises. Students learn to create, edit, and format documents; apply styles and design; use spell checker and thesaurus; create headers, footers, and fields; manage documents; work with basic tables and formulas; use graphics and pictures; create footnotes and endnotes; and create mail merges. Three hours of lecture per week. Fall, Spring, Summer

Credits

3
  1. Demonstrate the skills required for the Microsoft Office Certified Application Specialist Exam.
  2. Apply critical thinking skills, decision making skills, and creativity skills to reinforce collaborative learning.
  3. Create, edit, and format Word documents.
  4. Apply styles and design.
  5. Create headers, footers, and fields.

OFC 131 : Microsoft Office Excel Specialist

This course focuses on Excel skills needed to obtain detail-oriented, analytical positions throughout the business industry. The course provides in-depth training through relevant hands-on applications and critical thinking exercises. Students learn to create charts; enter, format, and analyze data; create and work with formulas, functions and recording macros; and move, export, manage, and integrate data. The course prepares students to take the Microsoft Excel certification exam. Three hours of lecture per week. Fall, Spring, Summer

Credits

3
  1. Develop the skills required for Microsoft Office Certified Application Specialist certification exam.
  2. Develop skills in critical thinking, decision making, and creativity to reinforce collaborative learning.
  3. Develop problem-solving skills.
  4. Master the basic functions of Microsoft Excel through analyzing, formatting, collaborating, and managing worksheets and workbooks.

OFC 132 : Microsoft Office PowerPoint Specialist

This course focuses on practice and preparation for the Microsoft Office Certified Application Specialist exam by providing in-depth training through hands-on applications and critical thinking exercises. Students learn to create presentations, as well as to enhance slides with graphics and objects, sound/animation, object linking, and embedding. Students increase their efficiency in developing effective presentations as they create electronic slide shows. Microsoft NetMeeting software is introduced in this course. Three hours of lecture per week. Fall, Spring, Summer

Credits

3
  1. Develop the skills for the Microsoft Office Certified Application Specialist exam.
  2. Develop skills in critical thinking, decision making, and creativity to reinforce collaborative learning.
  3. Develop problem-solving skills.
  4. Master the skills of creating content, formatting content, collaborating, managing, and delivering presentations.
  5. Develop the skills necessary to utilize Microsoft NetMeeting Software.

OFC 133 : Microsoft Office Access Specialist

This course focuses on practice and preparation for the Microsoft Office Certified Application Specialist exam by providing in-depth training through hands-on applications and critical thinking exercises. Students learn to use tables and datasheets, display information in reports from a database, integrate Access with other programs, organize and manage a database, create relationships, create queries, secure and customize Access, and share Access data with other applications. Three hours of lecture per week. Fall, Spring, Summer

Credits

3
  1. Develop the skills for the Microsoft Office Certified Application Specialist exam.
  2. Develop skills in critical thinking, decision making, and creativity to reinforce collaborative learning.
  3. Develop problem-solving skills.
  4. Master the skills of structuring databases, entering data, organizing data, and managing databases.

OFC 134 : Microsoft Office Outlook Specialist

This course focuses on practice and preparation for the Microsoft Office Certified Application Specialist exam by providing in-depth training through hands-on applications and critical thinking exercises. Students learn the features of Outlook for email, manage schedules using calendars, manage folders and contacts, organize work using tasks and notes, and customize Outlook using advanced features. Students learn to manage time and information and connect across boundaries. Three hours of lecture per week. Fall, Spring, Summer

Credits

3
  1. Develop the skills for the Microsoft Office Certified Application Specialist exam.
  2. Master navigation tools.
  3. Master all features of Outlook to use them efficiently.

OFC 136 : Microsoft Project

Students learn how to design and create new project plans; work with tasks, resources, and projects information; customize projects and reports. Topics include setting up projects; entering tasks and resources; linking tasks; setting up and assigning resources; saving a baseline; addressing constraints and deadlines; changing task types; sorting, grouping, and filtering; reporting status; importing and exporting information; and exploring the advanced capabilities of the software. Three hours of lecture per week. Fall, Spring

Credits

3
  1. Establish people, equipment, material, and cost resources
  2. Assign work, material, and cost resources to tasks
  3. To view resource allocations over time
  4. To manage task constraints and relationships; setting deadlines and priorities
  5. Gantt chart formatting
  6. Establish a project baseline
  7. Identify time and schedule problems
  8. Identify over budget tasks and resources
  9. To optimize the project schedule

OFC 150 : Speech Recognition

This course introduces students to speech recognition and emphasizes its usefulness in improving personal productivity. Students learn to use voice and continuous speech recognition software to create documents without using a computer keyboard. Students improve writing, reading, and speaking skills by learning to enunciate correctly and speak clearly; thus, preventing repetitive stress injuries caused by overuse of the computer keyboard. Three lecture hours a week. Fall, Spring

Credits

3
  1. Correctly adjust the microphone settings.
  2. Speak voice commands.
  3. Speak punctuation, line, and paragraph commands.
  4. Spell with your voice and correct errors.
  5. Substitute words using your voice.
  6. Train unique words, names, email addresses.
  7. Create voice emoticons.
  8. Speak math formulas.
  9. Dictate multiple-page documents.
  10. Speak and use all of the formatting capabilities in the software.
  11. Learn how to use the handwriting options for your signature.

OFC 160 : Veterinary Administrative Software I

This course will provide basic skills in locally used veterinary software with an emphasis placed on reception, payment, scheduling, and inventory. One lecture hour per week. Fall

Credits

1

Prerequisites

Corequisites

  1. Become aware of the Cornerstone resources and their locations such as Help Menus, User Guides, Snippets and the Cornerstone Support Center.
  2. Gain understanding of the process to add/update clients/patients.
  3. Acquire understanding of the Patient Visit Workflow steps.
  4. Create and customize an estimate.
  5. Invoice the client, create a recheck appointment and take a payment.

OFC 161 : Veterinary Administrative Software II

This course will provide advanced skills in locally used veterinary software with emphasis placed on processing reports, examining the patient/visit workflow, laboratory workflow, and imaging workflow. Advanced inventory management will be examined. One lecture hour per week. Spring

Credits

1

Prerequisites

OFC 160 with a grade of "C" or better.
  1. Become aware of the advanced Cornerstone resources and their locations.
  2. Gain understanding of process to produce reports.
  3. Acquire understanding of the Patient Visit Workflow, Laboratory Workflow, and Imaging Workflow.
  4. Demonstrate the post procedure process.

OFC 214 : Advanced Microsoft Word

This course focuses on document mastery and advanced word processing functions using Microsoft Word. Students advance to the expert level of word processing and apply functions to business correspondence, mail merges, memos, tables, complex reports, and newsletters. The course also includes graphic and design enhancement functions, which give students the skills they need to produce professional and appealing documents and business communications. A minimum speed of 40 wpm based on a supervised five-minute timing with five or fewer errors is required to receive a passing grade for the course. Three lecture hours per week. Fall, Spring

Credits

3

Prerequisites

OFC 113 with a grade of C or better; OFC 117 with a grade of C or better; or permission of the department chair.
  1. Develop keyboarding speed to a minimum of 40 words per minute with no more than 5 errors for a 5-minute timing using the touch method (not looking at keyboard).
  2. Further develop the ability to follow oral and written instructions with advanced applications.
  3. Apply advanced word processing functions to create letters, including the use of mail merge; memos, including the use of templates; complex reports; tables; and newsletters with graphics.
  4. Manage text creation effectively using macros and forms.
  5. Use workgroup collaboration tools.
  6. Proofread documents for accuracy in form and content.

OFC 215 : Records Management

This course is a comprehensive introduction to the complex field of records management with emphasis on the management of paper and non-paper business records including automated, microimage, and electronic records. It includes the study of filing systems, storage and retrieval procedures, records analysis, and records classification from creation through disposition. Microsoft Access is used to develop core-level competencies and to prepare the student to take the Microsoft Office Specialist Access Certification exam. Three lecture hours per week. Fall, Spring

Credits

3

Prerequisites

OFC 117 with a grade of C or better or permission of the department chair.
    Students will be able to:

  1. Apply skills in filing and indexing business records (according to ARMA - Association of Records and Administrators, Inc.) using various record classification systems.
  2. Recognize inefficiencies and implement procedures to cut costs in the creation, processing, work flow, maintenance, and disposition of records (hard copy and automated).
  3. Analyze various types of records classification systems--including alphabetic, geographic, numeric, and subject files.
  4. Develop systematic procedures for requisitioning, charging out, and following up of documents borrowed from the files.
  5. Apply efficient procedures in the creation, use, maintenance, and disposition of records and information in the office.
  6. Identify the characteristics of various micrographic media and to understand how computer output microfilm fits into the system of automated records.
  7. Develop database concepts through exercises and applications and to develop database manipulation skills using Access

OFC 239 : Microsoft Office Specialist Topics

This course offers students the opportunity to take selected courses relating to the Microsoft Office Application Specialist program. The list of courses available for a particular semester is published prior to each semester when the course is being offered. Students select the curriculum they will complete from the published list of options. Students follow the learning criteria for the selected course and receive credit for that course. Three lecture hours per week. Spring, Summer

Credits

3
    Students will be able to:

    Master all skills and competency levels in preparation for the performance-based certification exams through Microsoft

OFC 255 : Executive Office Procedures

Students become familiar with the various duties and responsibilities of an administrative assistant. Emphasis is placed on developing critical thinking skills, interpersonal skills, time management, problem-solving, organizational skills, and communication. Students are given an overview of the duties within an office, including scheduling appointments, handling mail, telephone etiquette, corresponding with email, and making travel arrangements. Students use Microsoft Outlook and prepare to take the Microsoft Office Outlook certification exam. Three lecture hours per week. Fall

Credits

3

Prerequisites

OFC 113 and OFC 117 with a grade of C or better or permission of the department chair.

  1. Demonstrate skills and knowledge necessary to work in an office environment.
  2. Demonstrate competency in performing the operational functions of an administrative assistant.
  3. Develop skills in human relations, leadership, and decision-making.
  4. Learn about other groups and cultures through service-learning experience.
  5. Explore personal values, ethics, and ideology.
  6. Strengthen personal skills (e.g., listening, communication, etc.).
  7. Learn how to apply academic knowledge in the real world.
  8. Integrate theory and experience.
  9. Demonstrate how to work collaboratively with others.
  10. Develop the skills for the Outlook Certified Application Specialist exam.
  11. Master navigation tools.
  12. Master all features of Outlook to use them efficiently.

OFC 260 : Writing Skills for the Administrative Assistant

This course is designed for the Administrative Assistant in all areas of the workplace. The course will focus on composing business correspondence used in the office and the ability to produce clear, accurate, and timely written communication. Three lecture hours per week. Spring

Credits

3

Prerequisites

  1. Recognize communication barriers and identify ways to minimize them.
  2. Compose, edit, and proofread business messages.
  3. Compose effective requests for information or action.
  4. Identify the types of bad news messages.
  5. Write persuasive sales messages, requests, claims, and collection messages.
  6. Compose effective business proposals.
  7. Learn when and how to write goodwill messages.
  8. Know the format and process used to prepare a press release.
  9. Write a letter or report based on an outline of ideas delivered orally or in note form.
  10. 1
  11. Develop responses to requests for information, complaints, and other communications.

OFC 262 : Desktop Publishing Projects and Web Design

Students use an integrated-project approach in a local area network environment in this Office Administration Core Capstone Project. Students create a simulated business using Office 365 Publisher applications to develop materials associated with their business. Publishing concepts are presented, and students develop critical thinking and decision-making skills in selecting the appropriate information for the required assignments. Students also learn to create a simple website using the HTML5 programming language. Students participate in groups to collaborate in course assignments. Three class hour per week. Spring

Credits

3

Prerequisites

OFC 214 and OFC 117 with a grade of C or better or permission of the department chair. 

  1. Create desktop publishing documents such as brochures, flyers, newsletters, and other business documents using Office 365 Publisher application.
  2. Create basic web pages using HTML5 and CSS3 basic programming language.
  3. Demonstrate critical thinking and decision-making skills to accomplish work related assignments.
  4. Research reliable resources of information to create capstone project.
  5. Use Office 365 One Drive to collaborate on course assignments. 

OFC 266 : Administrative Office Management

This course provides a comprehensive introduction to office management principles, critical thinking, and concepts including organizational trends, technology, cultural diversity, and global business ethics. Basic principles of management, problem- solving, system thinking, and productivity evaluation are explored. The Microsoft Excel Certification Exam is offered. Three lecture hours per week. Fall, Spring

Credits

3

Prerequisites

OFC 117 with a grade of C or better or permission of the department chair.

  1. Prepare financial reports, handle expenses and purchases using electronic methods.
  2. Use time management skills to maximize productivity and success.
  3. Develop the skills to work well with others as a team member.
  4. Analyze a business situation and make decisions confidently and in an appropriate time frame.
  5. Understand the concepts of business, marketing, and management.
  6. Develop the skills to work well with others in a supervisory position.
  7. Identify priorities and organize office work flow.
  8. Conduct an effective interview to obtain information or to evaluate skills.
  9. Develop a training program to train workers to do specified tasks.
  10. Design an effective office design.
  11. Develop the management skills in motivating, training, problem-solving, and other issues related to employees.
  12. Analyze job requirements and develop specifications and job descriptions.

OFC 268 : Media and Technology Tools

This course provides students with the media and technology skills required to support the needs of today's workforce. This is a project-based course where students will use Project Management web tools to plan, create, share, and schedule events: use Collaboration tools to facilitate and manage online meetings; use Presentation tools to share and collaborate as a group; use Resource Management tools for storage and tracking documents; Consensus Building tools for polling and question management. Students will also be introduced to applications for productivity and collaboration such as Office 365 Teams and Planner. Students participate in groups to collaborate in course assignments. Four lecture hours per week. Spring

Credits

4

Prerequisites

OFC 117 or permission of the department chair.

  1. Share information using project management tools.
  2. Facilitate virtual meetings, screen sharing, video, and blogs using collaboration tools.
  3. Collaborate with others using presentation tools.
  4. Use cloud file storage for tracking and commenting.
  5. Create surveys and polling questions using consensus-building tools.
  6. Utilize Office 365 applications for productivity and collaboration.

OFC 294 : Office Administration Colloquium

This seminar course prepares students for employment and enhances their communication skills. Students use technology to find jobs; write a resume, cover letter and reference listing; practice interviewing techniques; work in teams to solve problems; assess on-the-job situations; and attend job fairs. Students create a portfolio in the course. Computer software will be used for various office functions. Three lecture hours per week. Spring

Credits

3

Prerequisites

OFC 214 with a grade of C or better or permission of department chair.
  1. Compose and produce a professional resume.
  2. Compose and produce cover letters and follow-up letters.
  3. Conduct research on prospective employers using electronic resources.
  4. Present oneself professionally in an interview.
  5. Develop self-confidence in seeking employment and in working with others as part of a team.