Medical Administrative Practices Certificate

Program Goal Statement

This fast-track certificate program concentrates primarily on the MAA core courses and prepares students to work as a medical administrative assistant for doctors or dentists, in hospitals, health agencies, or related fields. Some of the duties of a medical administrative assistant include: patient intake of demographic information, scheduling appointments, answering telephone inquiries, verifying insurance eligibility, handling payments, working in the patient EMR and more. Students develop skills in computers, medical software, medical terminology, text editing, medical transcription, medical insurance forms preparation, medical office procedures and master employment readiness skills. (Having prior medical office experience is a plus.)

Program Information

  • All credits transfer into the Office Administration Associate degree - Medical Administrative Assistant option.
  • MAA courses are offered primarily during the day in Fall River in a hybrid, distance learning format which is a combination of online and face-to-face instruction. All other courses can be offered online, face to face (day or evening) or in a hybrid, distance learning format.


  • OFC 102 can be waived" by a demonstrated keyboarding speed of 20 words per minute based on a two-minute timing administered by the Office Administration Department Chair. OFC 102 is a prerequisite for OFC 113.
  • Take MAA 101 (Medical Terminolgy) before BIO 115 (Survey of Human Anatomy & Physiology).
  • Take OFC 120 (Text Editing) before MAA 102 (Medical Transcription).

Admission Requirements

  • High school diploma or state-approved high school equivalency credential.

Related Programs

  • Office Administration Associate degree - Medical Administrative Assistant option
  • Medical Transcription Certificate Program
Total credits:

Course Sequencing


Academic Area

Business and Experiential Education

Degree Offered

Certificate of Achievement in Medical Administrative Practices

Program Code


Program Contact

Jennifer Machado
Program Coordinator

Vidyanidhi Rege
Dean of Business and Experiential Education


CIP Code