Medical Administrative Assistant

Upon successful completion of this program, students will be able to: 

1. Apply knowledge of medical terminology, resulting in effective communication with healthcare professionals and accurate interpretation of medical records.

2. Process and code medical bills, ensuring proper reimbursement and compliance with healthcare billing regulations.

3. Operate within an electronic health record system, maintain patient information confidentiality, and efficiently utilize technology to enhance healthcare administrative processes.

4. Manage administrative tasks within a healthcare setting, including appointment scheduling, inventory control, and coordination of office procedures to ensure smooth day-to-day operations.

5. Express verbal and written communication skills, particularly in interactions with patients, healthcare providers, and other administrative staff, fostering positive and clear communication within the healthcare environment.

6. Explain ethical considerations in healthcare, including patient confidentiality, privacy laws, and compliance.

7. Explain healthcare regulations, decision-making in various administrative and scenarios within the medical field.